Your AI tools generate content,
not engagement.
Current AI tools can write subject lines and replies but can't build customer journeys that adapts in real-time to individual behavior. They are still following a static playbook, just with better grammar.
The Problem
AI Has Made Content Scalable, But Engagement Remain Elusive
- AI Creates Messages, Not Journeys: Current tools can generate perfect emails but can't build adaptive engagement that evolve with each customer interaction.
- Static Intelligence: Your AI follows pre-defined playbooks with better language, but can't make autonomous decisions based on real-time user behavior.
- The Personalization Paradox: You collect more user data than ever but deliver increasingly generic experiences as you scale.
- The Human Bottleneck: Your best customer success happens with human involvement, but humans don't scale, forcing you to choose which customers deserve engagement.
The gap isn't in content creation, it's in building individual engagement that adapt without constant human intervention.
Introducing Influentia
Your Smartest Customer Success Manager, Scaled 1:1 For Every User
Influentia is the AI co-pilot your Customer Success team needs. It’s like deploying a data-driven CSM dedicated to every single user. By unifying and understanding customer data, Influentia autonomously identifies critical moments and takes personalized, timely action, freeing your team to focus on high-impact relationships.
Key Capabilities
How Influentia Powers Scalable Success
Real-time behavioral data + profiles + DB sync. All in one place.
Automatic cohorts by lifecycle, risk, adoption, and more.
Context-aware sequences powered by Temporal for reliability.
Email, tasks, soon in-app messages, at exactly the right moment.
Learns from every interaction and fine-tunes for better results.
Benefits
Stop Reacting. Start Driving Predictable Growth.
- Slash Churn: Re-engage at-risk users before they leave.
- Boost Engagement & Adoption: Guide users to value faster.
- Increase Team Efficiency: Automate thousands of personalized touchpoints.
- Accelerate Expansion Revenue: Spot and nurture upgrade-ready users.
- Scale Without Limits: Deliver 1:1 engagement to 100 or 10 M users.
- Maximize Lifetime Value: Build loyal customers who stay and grow.
How To Get Started
Activate Your Smart CSM in 3 Simple Steps
Quickly integrate via SDK, API, or direct database sync. Get your user data flowing in minutes.
Tell Influentia what you want to achieve (e.g., "Reduce first-month churn," "Increase adoption of Feature Y").
Our AI takes over – understanding users, running personalized journeys, and optimizing for your goals 24/7.
Ready to Give Every User Their Own Smart CSM?
See firsthand how Influentia unifies your data and automates personalized engagement to drive retention and growth.